2024 universal registration document

3. Risk factors and management

MATRIX TRIGGERING SUBSIDIARY AUDITS

Country type Sites audited
All countries All countries

Sites audited

Manufacturing sites, distribution centres, R&D sites and administrative sites

MATRIX TRIGGERING SUPPLIER AUDITS ACCORDING TO RISK MAPPING

Business sector Description of business sector Type of country Suppliers audited
Raw materials Raw materials

Description of business sector

Suppliers of ingredients used to produce cosmetics in L’Oréal factories

Raw materials

Type of country

Countries classified as "high risk"

Raw materialsSuppliers audited

100% of Suppliers

Packaging Packaging

Description of business sector

Suppliers of packaging used for production in L’Oréal factories

Packaging

Type of country

Countries classified as "high risk"

Packaging Suppliers audited

100% of Suppliers

Subcontractors Subcontractors

Description of business sector

Suppliers producing cosmetics for L’Oréal (Full-buy, Full-service, etc.)

Subcontractors

Type of country

Countries not classified as "high risk"

Subcontractors Suppliers audited

100% of new Suppliers (initial audit)

When the "Satisfactory" or "NCI" (Needs Continuous Improvement) rating is achieved, additional audits are no longer mandatory

Business sector

Countries classified as "high risk"

Description of business sector

100% of subcontractors

Dermo-cosmetic devices Dermo-cosmetic devices

Description of business sector

Suppliers of equipment & electronics

Dermo-cosmetic devices

Type of country

Countries classified as "high risk"

Dermo-cosmetic devicesSuppliers audited

100% of Supplier Production Sites

Manufacturing equipment Manufacturing equipment

Description of business sector

Suppliers of manufacturing equipment designed for L’Oréal’s sites (processing tanks, filling machines, etc.)

Manufacturing equipment

Type of country

Countries classified as "high risk"

Manufacturing equipment Suppliers audited

100% of Supplier Production Sites

Promotional items Promotional items

Description of business sector

Suppliers of promotional items (bags, etc.)

Promotional items

Type of country

Countries classified as "high risk"

Promotional items Suppliers audited

100% of Supplier Production Sites

Items intended for points of sale Items intended for points of sale

Description of business sector

Suppliers of items intended for the presentation of products at points- of-sale

Items intended for points of sale

Type of country

Countries classified as "high risk"

Items intended for points of sale Suppliers audited

100% of Supplier Production Sites

Co-packing Co-packing

Description of business sector

Co-packing Suppliers (or

Co-Packers)
Co-packing

Type of country

Countries not classified as "high risk"

Co-packing Suppliers audited

100% of new Suppliers (initial audit)

When the "satisfactory" or "NCI" (Needs Continuous Improvement) rating is achieved, additional audits are no longer necessary

Business sector

Countries classified as "high risk"

Description of business sector

100% of Supplier Production Sites

Logistics service providers (excluding transport) Logistics service providers (excluding transport)

Description of business sector

External distribution centres

Logistics service providers (excluding transport)

Type of country

Countries not classified as "high risk"

Logistics service providers (excluding transport) Suppliers audited

100% of new Suppliers (initial audit)

When the "Satisfactory" or "NCI" (Needs Continuous Improvement) rating is achieved, additional audits are no longer mandatory

Business sector

Countries classified as "high risk"

Description of business sector

100% of Suppliers’ logistics sites