| International organisations, coalitions, NGOs and non-profits |
International organisations, coalitions, NGOs and non-profits Purpose of stakeholder dialogue
- Remaining attentive to needs and expectations in order to better understand environmental and social issues and respond to them in a collaborative way;
- Strengthening the link between the business world and non-profits, for example by exploring new partnerships linked to sustainable development issues, notably human rights.
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International organisations, coalitions, NGOs and non-profits Examples of initiatives and awards in 2024
- Participation in the creation of The Value of Beauty Alliance with six other players in the cosmetics industry;
- Membership of the Fair Labor Association (FLA), a multi-stakeholder initiative bringing together universities, companies and civil society organisations to promote compliance with international labour standards in globalised value chains, especially in matters of human rights;
- Commitment to adequate wages through the UN Global Compact's Forward Faster initiative, which aims to accelerate the achievement of sustainability goals;
- Consultation with external stakeholders to draft L’Oréal’s first Human Rights Report.
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| Local communities |
Local communities Purpose of stakeholder dialogue
- Strengthening the link between the business world and non-profits representing local communities;
- Staying attentive to current and future expectations, needs and concerns, as well as confirmed and potential impacts;
- Identifying levers for action to be put in place with non-profits representing local communities.
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Local communities Examples of initiatives and awards in 2024
- Participation by 27,000 employees across 72 countries in Citizen Day, a day dedicated to volunteering during paid working time, benefitting 730 non-profits for 1,350 outreach initiatives;
- Commitment by the Group to combatting food waste, in line with the French national objective of reducing food waste in the catering sector by 50% by 2025; 4,420 meals were donated in 2024 by the Group's company restaurants to non-profits such as Restos du Cœur or Le Chaînon Manquant, and 1,109 meals were sold to employees via "too good to go" type platforms.
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| Non-financial rating agencies |
Non-financial rating agencies Purpose of stakeholder dialogue
- Facilitating a comprehensive rating of the Group's ESG action plans and policies;
- Identifying levers for progress on ESG issues, in particular through comparisons with companies of equivalent size or business.
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Non-financial rating agencies Examples of initiatives and awards in 2024
- ESG awards received can be found in section 1.1.6 (Key figures for 2024);
- Dialogue with ESG rating agencies S&P, MSCI and EcoVadis to ensure full understanding of data assessments.
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| Public authorities, in particular via industry bodies |
Public authorities, in particular via industry bodies Purpose of stakeholder dialogue
- Strengthening the link between the business world and public authorities, in particular via industry bodies;
- Ensuring compliance with the regulations in force and contributing an industry perspective to serve as a basis for the development of future regulations;
- Sharing industry best practices in sustainable development.
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Public authorities, in particular via industry bodies Examples of initiatives and awards in 2024
- Membership of many industry bodies worldwide, including the French federation for beauty companies (Fédération des Entreprises de la Beauté), Cosmetics Europe, the European Brands Association, the World Federation of Advertisers, the United States Personal Care Products Council, China Association of Fragrance Flavour and Cosmetic Industries and the Cosmetic, Toiletry & Perfumery Association;
- Participation in major international institutional events, such as Climate Week NYC and the World Economic Forum’s Davos summit;
- Membership of the UN Global Compact.
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