| Scientific community, including researchers and academics |
Scientific community, including researchers and academics Purpose of stakeholder dialogue
- Incorporating scientific and academic insight into the Group's strategy and decision-making processes;
- Implementing new technology and innovation to accelerate the transformation of the Group and its value chain.
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Scientific community, including researchers and academics Examples of initiatives and awards in 2024
- Collaboration with numerous public and private research centres worldwide(1) in diverse areas such as green chemistry, life cycle analysis, synthetic biology, genomics, skin stem cells, microfluidics, bioprinting and microbiomes;
- Participation by Group researchers in the implementation of sustainable agricultural practices. Researchers optimize tools and measurement methods with agronomic research institutes such as GENESIS to monitor the environmental benefits of more resilient practices on site. They also deepen their knowledge of minerals (accessibility, extraction processes, availability, etc.) with BRGM(2) ;
- Collaboration with Polytechnique Montréal and the International Reference Center for Life Cycle Assessment and Sustainable Transition (CIRAIG), along with the Université du Québec à Montréal and other industry partners, through the International Research Consortium on Life Cycle Assessment and Sustainable Transition, which aims to implement strategies to accelerate the decarbonisation process;
- Collaboration with Le Mans University to develop innovative methods for easily assessing the biodegradability of polymers;
- Collaboration with the Fraunhofer Institute to develop a method for assessing the bioaccumulation of substances in aquatic environments and used as the basis for new guidelines validated in June 2024 (OECD 321);
- Within the International Collaboration on Cosmetics Safety, contribution to the development of innovative non animal-based methods for assessing the human and environmental safety of ingredients and products: particularly in 2024, development of methods for assessing the persistence and bio-accumulation of cosmetic ingredients, potential endocrine-disrupting effects and consumer and environmental exposure.
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| Shareholders, investors and financial institutions |
Shareholders, investors and financial institutions Purpose of stakeholder dialogue
- Maintaining sincere trust-based relationships;
- Communicating on sustainable development policies and practices to underpin the Group's long-term growth;
- Ensuring that the business model and sustainable development efforts are clear and easy to understand.
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Shareholders, investors and financial institutions Examples of initiatives and awards in 2024
- Annual General Meeting: presentation of the Group's climate strategy by the Chief Executive Officer, and live webcast with the opportunity to ask questions;
- Events specifically for individual shareholders with a focus on the Group's sustainability commitments: regional roadshows (Reims and Aix-en-Provence), BoursoLive e-show, site visits (Domaine de la Rose Lancôme, Biotherm Vendée Globe boat in partnership with the Tara Ocean Foundation);
- Roadshows with institutional investors in France and abroad on ESG issues;
- Dedicated communication tools to increase awareness of the Group and illustrate its financial and nonfinancial performance: Universal Registration Document published in a digital format for better accessibility and readability, interactive digital Annual Report, letters to shareholders and loreal-finance.com newsletters.
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| Students and graduates |
Students and graduates Purpose of stakeholder dialogue
- Attracting the best and most diverse talent to support the Group's current and future transformations;
- Strengthening the Group's employer brand by communicating on all the initiatives available to future employees;
- Staying attentive to the expectations and needs of future generations in order to remain an attractive employer, for example by participating in university job fairs;
- Developing the employability of young people under 30 by offering them professional opportunities and giving them access to other development resources (mentoring, masterclasses, etc.).
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Students and graduates Examples of initiatives and awards in 2024
- Organisation of L'Oréal Brandstorm, an international competition for under-30s, which in 2024 brought together more than 135,000 participants from 64 countries;
- Acceleration of the L'Oréal Seedz management trainee programme and France’s international mobility VIE programme (more than 200 placements in 2024);
- Long-standing partnership with CEMS, a global alliance of 33 business schools worldwide;
- Support by the Group of several academic chairs, including: the Multi-Capital Global Performance chair and the "Chief Value Officer" Executive MBA with Audencia, the Consumer-driven Innovation and Entrepreneurship chair with HEC, the Leadership and Diversity and the Circular Economy chairs with ESSEC, the Marketing, Innovation & Creativity chair with INSEAD and the Marketing chair with the University of Oxford's Saïd Business School;
- Strengthening and structuring of the L'Oréal for Youth programme, with more than 25,000 job opportunities on offer.
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| Suppliers |
Suppliers Purpose of stakeholder dialogue
- Strengthening cooperation with suppliers, identifying their expectations and being attentive to their needs;
- Involving suppliers in the Group's transformation, such as through the L'Oréal for the Future programme;
- Supporting suppliers in their transformation, including decarbonisation;
- Sharing best practices in sustainable development.
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Suppliers Examples of initiatives and awards in 2024
- Launch of the Solstice fund (€50 million) with asset management company Chenavari Investment Managers to accelerate the decarbonisation of L'Oréal's value chain by helping finance its suppliers’ energy transition;
- Deployment of a measurement tool focused on digital advertising campaigns for the Group's brands in order to determine and reduce the greenhouse gas emissions generated, in partnership with Impact Plus and its Environmental Sustainability Platform (ESP);
- Organising Supplier Days focusing on the various purchasing types;
- Spread the Green Vibes events in various geographical regions;
- Webinars and learning expeditions on specific issues, such as decarbonisation;
- Discussions with suppliers at strategic meetings on five key topics: quality, corporate social responsibility, innovation, service and competitiveness.
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